WaterSmart  

WaterSmart, the Town's utility billing website helps track water use and spending with an easy-to-use web and mobile portal.  WaterSmart provides step-by-step actions, while providing timely, targeted, and topical alerts and notifications. 

Register to access account details and helpful water saving tips - 3 steps to START saving
  • Click on the link WaterSmart
  • Register - use account number listed on your water bill as your registration code
  • Personalize - answer the simple profile survey to provide accurate comparisons to similar accounts

The WaterSmart customer portal is now providing hourly/daily reads to customers’ accounts. This Portal provides valuable resources to better understand your detailed water use by consumptive category, view your bill, learn ways you can better manage your water use, act on a robust set of relevant recommendations, enroll in leak and predicted high bill alerts, and much more. 

In the Portal on the Settings tab, you can set preferences to be notified by email, text, or voice if your daily use is higher than a level you set; or if your cumulative use, to date, for the billing period is putting you on track to get a high bill. For more information: Customer Notifications

If you haven’t signed up on the portal yet, please visit https://townofwindsor.watersmart.com/index.php/welcome.

If you have any questions or need assistance, please contact the Utility Billing staff at ub@townofwindsor.ca.gov, by phone, (707)-838-1004, or in person, Monday through Thursday from 8 AM to 5 PM.

Communications Preferences

AMI / Interval information in the Track and Billing Tabs of the Portal can help you track and better understand where water is used and how that water use may impact your bill - in time to act before you incur a high bill:

  • Hourly and daily usage, in conjunction with billed consumption.
  • Comparisons of daily use to daily temperature and precipitation data.
  • A predicted bill, based on bill-to-date interval consumption.
  • Notices about potential leaks- date, amount, and when use stops as well as starts.Hourly Use

  Daily Use

WaterSmart - The Town's utility billing website

By registering you will receive the following:
  • Access account information 24 hours / 7 days a week
  • View current and past billing information
  • View current and past water consumption 
  • Receive leak alerts
  • Get helpful water saving tips
  • Free bill forecast notifications
  • Track water consumption and see ways to save
  • Make PAYMENTS
  • Sign up for FREE auto-pay programs
 

WaterSmart - How to set-up a user account and navigate the website